HMV Centenary Concert Prize Draw Terms & Conditions


This prize draw (the ‘Prize Draw’) is run and promoted by Sunrise Records and Entertainment Limited (‘HMV’) whose registered address and principal place of business is at Mermaid House, Puddle Dock, Blackfriars, London, EC4V 3DB.


2.1 Each prize (‘Prize’) consists of two tickets to the hmv Centenary Concert on Wednesday 25 August 2021 (the ‘Event’) at the hmv Coventry Empire, Hertford Street, Coventry, CV1 1LP (the ‘Venue’). One ticket is for the named person entering the Prize Draw (the ‘Entrant’) and one ticket for their named guest (the ‘Guest’).

2.2 There are 350 Prizes of two tickets available.

2.2 The Prize is non-transferable, non-refundable and non-changeable. The only persons permitted entry to the Event shall be named Entrants who are Winners and their named Guest. Entry will only be permitted with a digital ticket and photographic identification as per the terms of section 10 below.

2.3 HMV reserves the right to temporarily suspend, cancel or vary the Prize Draw at any stage if deemed necessary in its opinion, or due to circumstances beyond its control, and will use reasonable endeavours to minimise the effect on entrants to avoid disappointment.


3.1 By entering this Prize Draw the Entrant and the Guest agree to be bound by the terms and conditions that are published on this page (the ‘Terms’).

3.2 The entry instructions, wherever they may be published, form part of the Terms.


4.1 By agreeing to sign up to the HMV mailing list the Entrant shall be eligible to enter the Prize Draw and must enter the required information on the form at for the Entrant and Guest.

4.2 Only Entrants shall receive HMV mailing list emails, the Guest shall not receive HMV mailing list emails. The Entrant can unsubscribe at any time by following the instructions on each email.

4.3 By entering the details of the Guest, the Entrant confirms they have the authority of the Guest to supply such details and that the Entrant and the Guest have both read and agreed to these Terms.

4.4 The details of the Entrant and the Guest that are supplied on the online entry form cannot be changed once submitted, it is the responsibility of the Entrant to ensure that all details submitted are accurate.

4.5 Entry into the Prize Draw will be registered as soon as the completed form has been submitted.


5.1 The closing time and date is 23:59 on Sunday 8 August 2021.

5.2 Any entries received after the closing time and date will not be included.


6.1 The Prize Draw is open to legal residents of the United Kingdom who are at least eighteen years old on the date of the Event. The Guest must also be at least eighteen years old on the date of the Event.

6.2 Only one entry per person is permitted. Use of multiple identities is not permitted.

6.3 Employees (and their immediate families) of HMV or any of its group, affiliated or associated companies, agents, employees of the hmv Empire Coventry, or any other person connected with the Prize Draw, are not permitted to enter.

6.4 HMV reserves the right to verify the eligibility of Entrants to enter the Prize Draw.

6.5 No responsibility can be accepted for entries which are not properly received due to communications beyond the control of HMV.

6.6 If there are reasonable grounds to believe that there has been a breach of these Terms by an Entrant, HMV may, at its sole discretion invalidate the relevant entry and disqualify the Entrant from entry to the Prize Draw.


7.1 The winners (‘Winner(s)’) will be selected by means of a draw using a random computer process from all valid entries received once the Prize Draw has closed.

7.2 The odds of winning depend upon the total number of eligible entries received.

7.3 If a selected Winner does not meet the eligibility criteria set out in these Terms, HMV reserves the right to re-draw and select an alternative Winner.


8.1 HMV shall notify each Entrant who is a Winner on Tuesday 10 August 2021 (HMV reserves the right to change this date).

8.2 HMV shall send each Entrant who is a Winner one email and one text message to request that they confirm they can accept the Prize. It is the responsibility of the Entrant to ensure that a valid email address and mobile phone number is submitted.

8.3 If HMV has not received a response from a Winner within twenty-four hours to confirm that they can accept the Prize, or where a Winner does not meet any of the eligibility requirements, HMV reserves the right to redraw and a new Winner will be selected.

8.4 The Winner shall be required to confirm that they accept the Prize on behalf of themselves and the Guest, and that the Guest (whose details the Winner submitted when they entered the Prize Draw) shall accompany them to the Event.

8.5 HMV cannot accept responsibility for any emails or texts that do not reach the intended recipients for any reason whatsoever, including emails that may be flagged as spam.

8.6 The decision of HMV is final and no correspondence regarding the Prize allocation will be entered into.

8.7 To the fullest extent permitted by law, HMV excludes liability for any losses, damages or claims incurred by any person in connection with the Prize Draw.

8.8 Nothing in these Terms shall affect your statutory rights.


9.1 Once a Winner has confirmed that they can attend the Event, on Tuesday 17 August 2021 each Winner and their Guest shall be sent a text message to the respective mobile phone number provided when the entry to the Prize Draw was submitted. The text message shall include instructions to enable each Winner and their Guest to be issued with a digital ticket for the Event to their mobile phone via the hmvtickets app (‘hmvtickets app’).

9.2 To receive their ticket each Winner and their Guest must download the hmvtickets app as prompted in the text message and accept the terms and conditions of the hmvtickets app.

9.3 Tickets shall be sent to each Winner and Guest via the hmvtickets app on Thursday 19 August 2021.

9.4 HMV accepts no responsibility for any person that cannot download and access the hmvtickets app for any reason whatsoever.


10.1 To gain entry to the Venue, each Winner and their Guest shall be required to show (i) their own digital ticket within the hmvtickets app on a mobile device (screenshots are not accepted), plus (ii) one other piece of photographic identification (e.g. passport, driving licence etc). Entry will not be granted to anyone that cannot show the required identification.

10.2 Winners and Guests may also be required to provide proof that they are eighteen years of age or over.

10.3 Each Winner must arrive at the Venue with their Guest, they cannot arrive separately.

10.4 In the event that a Winner is denied entry for any reason whatsoever, their Guest may also be denied entry.

10.5 Winners and Guests are responsible for their own travel to and from the Venue.

10.6 Accommodation and all other expenses (inside and outside the Venue) are not included in the Prize.

10.7 Access to the Event may be subject to additional terms which are imposed by the Venue.

10.8 HMV cannot accept responsibility for any Winners and Guests who are refused entry to the Venue beyond the control of HMV.

10.9 If the date and/or time of the Event is changed, Winners and Guests shall be informed by text message and the hmvtickets app. No liability shall be accepted by HMV or the Venue for any Winners or Guests who cannot subsequently attend on the new date and/or time.

10.10 In the event of the Event being cancelled, rescheduled, or amended, HMV cannot be held responsible for any costs incurred by Winners and/or Guests for travel, accommodation, or any other related service.

10.11 HMV will not be liable to any Winner and or Guest or to any other person in the event that the Event is cancelled, modified, or changed in any way.


11.1 It is a condition of entry to the Venue that all persons may be temperature checked, furthermore Entrant and Guest must not attend and attempt to gain entry to the Venue if they have knowingly been recently exposed to any person who has tested positive for COVID-19.

11.2 For those persons who reside in England, Winner and/or Guest must show at least ONE of the following:

(i) proof of a negative COVID-19 Lateral Flow Test (LFT), (Reported and demonstrated via the NHS COVID Pass on the NHS app, or a text message or email from NHS Test and Trace. This can be on a device or a printout. The test needs to be taken within 48 hours from the time of entry to the Venue.);

(ii) proof of full COVID-19 vaccination (Meaning both doses of the vaccination have been received at least 14 days prior to the date of the Event. This must be demonstrated either via a valid NHS COVID Pass on the NHS App or the English vaccination letter. A vaccination card will not be accepted.); or

(iii) proof of natural immunity (demonstrated via a valid NHS COVID Pass on the NHS App).

For those persons who reside elsewhere in the UK, Winner and/or Guest must show at least ONE of the following:

(i) proof of a negative COVID-19 Lateral Flow Test (LFT), (Reported and demonstrated via a text message or email from NHS Test and Trace. This can be on a mobile device or a printout. The test needs to be taken within 48 hours from the time of entry to the Venue.); or

(ii) (for Wales and Scotland only), proof of full vaccination meaning both doses of the vaccination have been received at least 14 days prior to the date of the Event (this must be demonstrated via the Scottish or Welsh vaccination record services).

11.4. Winner and Guest each understand and agree:

(i) to comply with COVID-19 laws, rules and guidance applicable at the time of the Event and observe any instructions and guidance notified to Winner and Guest from time to time from HMV and/or the Venue; and

(ii) it is their own responsibility to decide whether or not it is appropriate to attend the Event, (this decision should be based upon Winner’s and Guest’s respective health status and susceptibility to infection, and that of members of Winner’s and Guest’s family together with an assessment of Winner’s and Guest’s own attitudes to the potential risks).

11.5 Note that conditions of entry may change in accordance with changes to government guidance or legislation.


12.1 The Winners and Guests may be required to participate in publicity connected with the Prize Draw.

11.2 Winners and Guests consent to be filmed or photographed at the Event and HMV (and any company authorised by HMV) may use such photographs and/or video footage in any and all media in perpetuity throughout the world as HMV without further consent.


13.1 In the event that this Prize Draw has been promoted by HMV on Facebook and/or Instagram and/or Twitter, HMV acknowledges that this Prize Draw is in no way sponsored, endorsed, administered by or associated with either (i) Facebook Inc. (including both Facebook and Instagram) and/or (ii) Twitter Inc., (as appropriate).

13.2 Each entrant releases Facebook Inc. and/or Twitter Inc. (as appropriate) from any liability connected to this Prize Draw.


14.1 Any personal information collected by HMV in connection with this Prize Draw will be used in accordance with the Privacy Policy available at

14.2 Personal information about the Winners and Guests will be shared with third parties who require this information to the extent necessary only to enable them to provide the Prize.


15.1 The Prize Draw and these Terms shall be governed by English law and are subject to the exclusive jurisdiction of the English courts.

15.2 If any of these Terms is found by a court or regulator to be invalid or unenforceable, the other provisions shall continue to apply.